Chat2Site — Terms of Service & Disclaimer

Chat2Site (“we,” “us,” “our”) is an AI-powered website building service that creates professional websites for small businesses through a conversational chat interface. By using our service, you (“customer,” “you,” “your”) agree to the following terms.

Chat2Site builds websites on behalf of customers using artificial intelligence (AI) technology. Our AI assistant, Anna, guides you through the process, generates content, selects images, and builds your website based on the information you provide.

AI Disclosure:All website content — including text, layout, design choices, and SEO optimization — is generated with the assistance of AI (currently Anthropic's Claude). While we strive for professional, accurate, and high-quality output, AI-generated content may require review. You are responsible for reviewing and approving all content before and after your website goes live.

3.1 What You Own

Upon payment, you are the full and sole owner of:

• Your domain name (registered under your email)
• Your hosting account
• All website files (HTML, CSS, JavaScript, images)
• Your professional email address
• Your Google Search Console property and all search data
• All content published on your website

3.2 What This Means

• You can download, export, modify, or move your website at any time
• You can transfer your domain to any registrar
• You can disconnect from Chat2Site at any time, for any reason, with no exit fees
• If you stop using Chat2Site, your website continues to work — it does not go offline
• We do not retain any rights to your website, content, or domain after delivery

3.3 What We Retain

• The Chat2Site platform, software, AI systems, templates, and processes remain our intellectual property
• We may use anonymized, non-identifying data about usage patterns to improve our service
• We do not use your business content, images, or personal information for marketing without explicit consent

4.1 Content Accuracy

You are fully responsible for the accuracy of all information on your website, including but not limited to business name/address/phone/hours, prices and fee structures, service descriptions and claims, professional qualifications and certifications, product specifications, testimonials, and any regulatory or compliance-related statements.

You confirm that all information you provide is accurate, truthful, and not misleading. Chat2Site writes content based on what you tell us — we do not independently verify your claims.

4.2 Third-Party Content

You are solely responsible for ensuring you have the legal right to use any logos, trademarks, brand names, images, photos, media, copied text, or music/video/other copyrighted material you ask us to include. Chat2Site does not use third-party logos or trademarks unless you explicitly request it, and stock images are sourced from properly licensed libraries (Unsplash, Pexels).

4.3 Legal Compliance

You are responsible for ensuring your website complies with all applicable laws in your jurisdiction, including business licensing, industry-specific regulations, advertising standards, privacy regulations (GDPR, CCPA, or local equivalents), accessibility requirements, and tax/pricing disclosure requirements.

4.4 Regulated Professions

If you operate in a regulated profession (financial services, legal, medical, psychological, real estate), you are responsible for providing any required disclaimers, ensuring claims comply with your regulatory body's requirements, reviewing AI-generated content for professional accuracy, and maintaining current licensing information on your website.

5.1 No Guarantees

Chat2Site does not guarantee any specific search ranking, traffic, leads, revenue, uninterrupted availability, error-free AI content, or any particular business outcome.

5.2 Limitation of Damages

To the maximum extent permitted by law, Chat2Site's total liability for any claim arising from the service shall not exceed the amount you paid for the service ($99), and Chat2Site is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost data, business interruption, or third-party claims arising from your website's content.

5.3 Third-Party Services

Your website relies on third-party services including Cloudflare (domain, hosting, SSL, CDN), Stripe (payments), Google (Search Console, analytics, business profile), and stock image providers. Chat2Site is not responsible for outages, price changes, or policy changes from these providers; if a provider's pricing changes, you will be notified in advance of any renewal impact.

You agree to indemnify, defend, and hold harmless Chat2Site, its founders, employees, agents, and affiliates from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from content you provide/approve/publish, your use of third-party logos/trademarks/copyrighted material, inaccurate or misleading information on your website, your violation of any applicable law, any dispute between you and your customers arising from your website, or your breach of these terms. This obligation survives the termination of your relationship with Chat2Site.

7.1 Pricing

• Website build: $99 one-time payment (or 12 monthly payments of $9.99)
• Domain + hosting + email: $9.99/year
• Edits and additional services: as listed in our current price list

7.2 Preview Before Payment

You see a full preview of your website before making any payment. Payment constitutes your acceptance of the website as presented, subject to the included free edits.

7.3 Refund Policy

• Before payment: you owe nothing. Walk away at any time.
• After payment: the $99 website fee is non-refundable, as the website has been built and delivered. You own all files regardless.
• Domain + hosting ($9.99/year): non-refundable if leaving mid-year.
• Edits and services: non-refundable once delivered.

7.4 Payment Plan

If you choose the 12-month payment plan ($9.99/month), payments end after 12 months. This is not a subscription — it is a payment plan with a fixed end date.

8.1 Your Right to Leave

You can disconnect from Chat2Site at any time, for any reason. There are no exit fees or penalties, lock-in periods or minimum commitments, or hidden conditions or barriers.

8.2 What You Receive on Disconnection

When you choose to leave, we send you one email containing a ZIP file with your complete, current website (all pages, images, code), a domain transfer code to move your domain to any registrar, access to your Google Search Console property with full historical data, and simple instructions for your new provider.

8.3 Website Continuity

Your website remains live during and after the transfer process. The code is standard HTML/CSS/JavaScript that works on any hosting provider, with no proprietary dependencies.

8.4 What You Lose on Disconnection

• Chat2Site management and support (Anna)
• Automatic blog writing, SEO optimization, and monitoring
• Pro Plan features (if subscribed)
• Discounted domain renewal ($9.99/year — standard registrar pricing is $12-15/year)

9.1 What We Collect

• Business information you provide during the chat (name, address, phone, services)
• Your email address (for account and communication)
• Payment information (processed by Stripe — we do not store card details)
• Chat conversation history (for service delivery and quality)

9.2 What We Do Not Do

• We do not sell your personal or business information to third parties
• We do not use your content for advertising
• We do not share your data with competitors
• We do not retain your data after disconnection, except as required by law or for accounting purposes

9.3 Data on Your Website

Any data collected through your website (contact forms, customer inquiries) is forwarded to your email. We do not access, analyze, or use your customers' data for any purpose other than delivering it to you.

10.1 AI Content Generation

Website content is generated by AI based on information you provide. You should review all content for factual accuracy specific to your business, compliance with industry regulations, accuracy of pricing/qualifications/claims, and cultural and local appropriateness.

10.2 AI Images

We use stock images from licensed libraries (Unsplash, Pexels). We do not use AI-generated images that could misrepresent real people, places, or products. If you provide your own images, you are responsible for having the rights to use them.

10.3 AI Limitations

AI-generated content may occasionally contain factual errors or outdated information, miss nuances specific to your local market or specialty, or require adjustment for tone, style, or professional terminology. You are the final authority on what appears on your website — request changes anytime (10 free edits included).

We may update these terms from time to time. Material changes will be communicated to active customers via email. Continued use of the service after changes constitutes acceptance of the updated terms.

These terms shall be governed by the laws of the State of Florida, United States. Any disputes shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

For questions about these terms: Email: legal@chat2site.com · Website: chat2site.com